Third Thursday of every month from 10:00 a.m. - 2:00 p.m.
Once a month the Museum partners with the Virginia Department of Veterans Services to host claim counselors. These counselors can assist veterans and eligible family members with the following services:
Veteran Compensation Claims, Appeals, VA Health Care Eligibility, Veteran Pension Claims, Aid and Attendance Claims, Survivor Benefit Claims (DIC), Claim for Burial Benefits/Flags/Markers, Certificate of Eligibility for VA Home Loans Guarantees, VGLI Applications, Application for Education Benefits, Referrals to Local, State, and Federal Services
All services are provided free of charge. Arrive at the Museum 15 minutes prior to appointment time. Check at the Welcome Desk in the Lobby for location.
In order for a DVS Representative to serve you best, please ensure you have copies of the following documents with you: Complete Discharge Information (Any DD 214’s), Identification, Copies of Private Medical Records (regarding Claimed Conditions only), Medical Opinion (If applicable), Personal Statement about military injury/event and/or severity of claimed conditions (if applicable) , Lay Statement(s) from Military Buddies, Family members, or Friends who can speak on military event/injury and/or the severity of symptoms of claimed conditions that they have observed (if applicable), Banking Information (Bank Name, Routing Number and Account Number), List of all claimed conditions if you are married or if you have children under the age of 18, Marriage Certificate, Divorce Decree for all previous marriages (veteran & spouse), Dependent(s) Social Security Number (Including Spouse), Dependent(s) Birth Certificate
*If you have a college student under the age of 23 you must provide proof of college enrollment.
Register for VA Claims Day
